1. Scope and Acceptance
These Terms and Conditions (“Terms”) govern your access to the website and your use of the trading services provided by RMFX Limited (trading as “4XVC”). By registering an account, accessing the Client Area or placing any trade, you confirm that you have read, understood and accepted these Terms together with our Privacy Policy, Risk Disclosure Policy, Withdrawal Policy, Cancellation Policy and any Bonus Terms (together, the “Agreement”).
2. Definitions
- Account — a trading account opened with us in your name.
- CFD — a Contract for Difference, a derivative whose value is derived from an underlying asset.
- Margin — the funds required to open and maintain leveraged positions.
- Platform — the cTrader, MetaTrader 5 and Web Trader systems we make available.
- Business Day — any day other than Saturday, Sunday or a public holiday on which banks are open.
3. Eligibility
To use our services you must be at least 18 years old, have full legal capacity, not be a resident of a restricted jurisdiction (including the United States of America, Germany, Cyprus, Bulgaria, Belgium, Turkey, Georgia, Iran, Iraq, Syria, Russia, Israel, China, Ukraine and France), not be a Politically Exposed Person unless approved after enhanced due diligence, and have sufficient knowledge and experience to understand the risks of leveraged trading.
4. Account Opening and Verification
We will open an Account only after completing our KYC and AML checks. You agree to provide accurate, complete and current information and documents and to update us promptly of any changes. We may refuse to open an Account, or suspend an existing one, at our discretion and without being obliged to give reasons where the law prevents it.
5. Services
We provide execution-only services in CFDs on Forex, metals, energies, indices, stocks, bonds and cryptocurrencies. We do not provide personalised investment advice. Any market commentary, analysis or educational content is general information and does not constitute a recommendation.
6. Orders and Execution
Orders may be placed through the Platform. Prices are derived from our liquidity providers and may differ from prices on other venues. During volatile or illiquid conditions slippage may occur and orders may be executed at a price different from that requested. We may decline or cancel orders that result from manifest errors, platform malfunctions or abusive trading practices.
7. Margin, Leverage and Stop Out
You must maintain sufficient Margin at all times. If your margin level falls to the Margin Call level for your account type, you will be notified via the Platform. If it falls to the Stop Out level, we may close some or all open positions without further notice, starting with the least profitable. Leverage limits depend on your account type, jurisdiction and client classification and may be changed by us with notice.
8. Fees, Spreads, Commissions and Swaps
Our charges are disclosed on the account-type and market pages and in the Platform, and include spreads, commissions (on ECN and ECN PRO accounts) and overnight financing (swap) charges. Third-party bank, card, network or conversion fees may also apply. We may revise our charges with prior notice.
9. Client Funds
Client money is held in segregated accounts separate from the company's own funds. We may hold client money with banks, payment institutions or custodians that we select with due care. Negative balance protection applies to retail clients so that losses cannot exceed the funds deposited.
10. Deposits and Withdrawals
Deposits must originate from an account or card in your own name; third-party payments are not accepted. Withdrawals are processed in accordance with our Withdrawal Policy, normally back to the original source of funds. We may request additional verification before processing any transaction.
11. Bonuses and Promotions
Any bonus or promotion is subject to its own terms, including minimum trading-volume requirements. Bonus funds are credit for trading purposes only, are not withdrawable and may be deducted in the circumstances described in the Bonus Terms, including suspected abuse.
12. Prohibited Conduct
You must not use our services for money laundering, terrorist financing or any unlawful purpose; exploit pricing errors, latency or platform malfunctions; engage in abusive arbitrage or coordinated trading designed to take unfair advantage; or allow any third party to operate your Account. We may void trades, close positions and terminate the Agreement if such conduct is detected.
13. Intellectual Property
All content on the website and Platform, including logos, text, graphics and software, is owned by or licensed to us and may not be copied, reproduced or distributed without our written consent.
14. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect or consequential loss, loss of profit or opportunity, or any loss arising from market movements, events beyond our reasonable control, internet or system failures, or your failure to comply with this Agreement. Nothing in these Terms limits liability that cannot be excluded by law.
15. Force Majeure
We are not responsible for failure or delay in performance caused by events beyond our reasonable control, including natural disasters, war, governmental action, exchange suspensions, market disruption, or the failure of third-party systems or liquidity providers.
16. Complaints
If you are dissatisfied with our service, contact [email protected] with details of your complaint. We will acknowledge it promptly and aim to provide a final response within the time required by our regulator.
17. Amendments and Termination
We may amend these Terms by publishing the updated version on our website; material changes will be notified in advance. Either party may terminate the Agreement by written notice. On termination, open positions may be closed and any remaining balance returned after settlement of outstanding obligations.
18. Governing Law
This Agreement is governed by the laws of the jurisdiction in which the company is licensed, and any dispute shall be subject to the exclusive jurisdiction of its courts, without prejudice to any mandatory consumer-protection rights you may have.
This document is provided by RMFX Limited (trading as 4XVC), FSC License No: MC13/2024. In the event of any inconsistency between translations, the English version prevails.