Hi, user_no_name

Complaints Form

As a global regulated investment firm we take all complaints very seriously. In line with the regulation we have established a Clients Complaints Handling Policy of which this form is a mandatory ingredient. Upon receipt of this complaint form duly completed, a thorough investigation of the expressed claim(s) will be conducted with full priority. A Full and Final Response is to be provided within two (2) months from the date of complaint’s submission.

platforms-mainImage.png

If you have any questions or concerns, please feel free to contact our Customer Support Department at [email protected]

    Personal Details

    Details of the Complaint

    Have you communicated with customer support as to the problem?

    Have You Communicated the Issue With Any Third Party?

    Supportive Documentation

    Drag and drop

    Files must be less than 5MB. Allowed file types: .GIF, .JPG, .JPEG, .PNG, .TXT, .RTF, .PDF, .DOC, .DOCX.



    Support & Knowledge

    MetaTrader4 Platform

    Knowledge Centre

    Our Knowledge Centre is filled with essential resources and information about every aspect of trading.

    Explore Knowledge Centre
    MetaTrader4 Platform

    Trading Tools

    Trade smarter with fundamental, technical and sentiment tools, as well as our live trading channel.

    Learn more